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Health Manager

January 29th, 2015

Program Objectives
  1. To develop a mentoring program to build management and leadership capacity at the hospital level; and
  2. To support the ongoing Master’s Degree in Healthcare and Hospital Administration (MHA) program at the School of Public Health (SPH), CMHS/UR with the mission to provide excellent practical training for Rwandan hospital administrators to build capacity in healthcare management in Rwanda.

The following is a list of positions available for Year 4 (August 2015 – July 2016):

Position Title Teaching site Duration (Months) Positions Available
Health Manager Rwamagana/SPH 12 1
Health Manager Muhima/SPH 12 1
Health Manager CHUK/SPH 12 1
Health Economist SPH 12 1
Terms of Reference

I. Overview of Role

Experienced hospital administrators make a year-long commitment to live in Rwanda, partnering with existing hospital managers and serving as part of the hospital management team. Initially, Health Managers will be placed at key teaching and referral hospitals to build management capacity and strengthen key management systems, and will travel to other hospitals to provide mentoring and support to the participants of the MHA program as needed. Additionally, the Health Manager will be responsible for collaborating with SPH, the MoH and Yale professors and lecturers on program development, content design and instruction of courses designed to build hospital management capacity. These courses include strategic problem solving, change management and organizational leadership, hospital operations and quality improvement, human resource management, and financial management. The Health Manager will also conduct and/or supervise hospital site visits to the hospitals of students’ enrolled in academic programs as part of the overall program mentorship and evaluation strategy. Efforts to build management capacity will be tailored to the needs of each hospital, with a prospective focus on the following management systems: medical records and patient registration, patient flow (outpatient triage and inpatient flow), pharmacy warehousing and inventory control, human resource management, nursing practices, governance and oversight, financial management and budgeting, and infection control.

II. Roles and Responsibilities

  1. Mentor and train MHA students
  2. Facilitate learning and supervision of MHA students
  3. Design, prepare and develop teaching materials including modules and/or adaptation of courses per the MHA students
  4. Develop effective management systems, promoting strategic alignment and prioritization of quality improvement initiatives, and identifying strategies for organizational development
  5. Serve as a special project coordinator to help senior hospital managers strengthen basic structures and systems that engage staff at all levels, while promoting continuous quality improvement
  6. Be responsible for developing and monitoring action plans for specific initiatives, managing project teams, and developing and monitoring key project indicators.
  7. Collaborate with other faculty members and program staff to facilitate in-service training and other initiatives to build management capacity across hospitals
  8. Provide guidance in the development of local staffing to support sustainable program growth

III. Qualifications

  • Master’s degree in healthcare administration, business administration, program management, industrial engineering or related field; PhD is desirable
  • Experience in hospital/health system management, leadership, and project management
  • Success in leading process/quality improvement initiatives; hospital-based and health care projects strongly preferred
  • Experience working on interdisciplinary and intercultural teams
  • Success in fostering and maintaining organizational relationships and affiliations
  • Have at least 2 years of experience in health care related administration

IV. Language skills and reasoning ability

  • Ability to effectively communicate information and data in written and verbal form to course participants, senior management, government officials and the public
  • Ability to interpret and apply instructions in diverse settings
  • Ability to support organizational change and develop management capability of others
  • English proficiency required; French proficiency strongly preferred

V. Compensation Fellows will be employed by Yale University, and will be provided with a modest salary and benefits package. Fellows will also receive a housing allowance and travel allowance.

VI. Contract period Fellows will be contracted for a 12-month period, from August 1st to July 31st. Longer commitments (beyond 1 year) will be encouraged, but are not required.

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